Login page
You can access CoTreat here:
👉 https://practice.cotreat.com.au/login
Why this matters
Getting access quickly means your team can continue sending CoTreat Packs, following up patients, and staying on top of daily workflows without disruption.
Who this is for
All CoTreat users - including Practice Managers, Treatment Coordinators, Front Desk, and Dentists.
Common Login Scenarios & How to Fix Them
1. I’m new to CoTreat but don’t have a password
If your account has been created but you haven’t set a password yet:
- Go to the login page: https://practice.cotreat.com.au/login
- Click “Forgot your password?”
- Enter your email address
- Check your inbox and follow the link to set your password
💡 This is the fastest way to activate your account
2. I can’t log in (password not working)
- Double-check your email and password
- Try clicking “Forgot your password?” to reset it
- Follow the reset link sent to your email
💡 Password reset links can expire - if needed, request a new one
3. I’m not sure what my username/email is
In some clinics (especially multi-location setups), your login may not be your standard email.
Examples:
If you’re unsure:
- Check with your Practice Manager or team member
- Try any variations your clinic may use
4. I didn’t receive the password reset email
Check:
- Spam or junk folder
- That you entered the correct email
If still not received:
- Try again after a few minutes
- Or contact support
5. My login still isn’t working
If you’ve tried the above and still can’t access your account:
Email help@cotreat.com.au with:
- Your name
- Your clinic name
- The email you’re trying to log in with
We’ll help you get access quickly.
Helpful notes
💡 Each user needs their own login - accounts aren’t shared
💡 Multi-location clinics may use slightly different email formats
💡 You can reset your password anytime - no need to remember the old one
Best-practice tips
- Save your password securely to avoid repeated resets
- Confirm your login email with your team during onboarding
- Add CoTreat emails to your safe sender list to avoid missing reset emails
- Log in regularly so you stay familiar with the system
If something doesn’t look right
If your account details don’t seem correct or you’re still unable to log in, your access may need to be updated.
If you’d like a hand or something doesn’t look right, our support team is happy to help.