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Preview Care Packs

You generate a care pack but aren't sure what your patient will see. You want to double-check before you send anything.

V1.1 Preview & share care pack_gif


You can now open a preview of any care package and see exactly what your patient will see - before you send it. The preview is built live, so there are no half-finished drafts left behind if you change your mind.

How to use it:

  1. Generate a care package in your session (notes, letters, or images)
  2. Click "Preview Care Package" button
  3. You'll see a "verify" screen that shows:
    • Your practice logo
    • Your photo
    • Message: "{Your Name} sent you a care pack"
    • Everything exactly as your patient will see it
  4. Review the preview
  5. If it looks good: Click "Send"
  6. If you want to change something: Click "Back" and edit


Always preview before sending to avoid surprises.

What to expect:
The preview matches your patient's experience exactly. No formatting surprises. No missing photos. What you see is what they get.

Common questions:

Q: What if I don't send after previewing?
A: Nothing is saved or sent. The preview disappears. You can edit and try again with no draft left behind.

Q: Does the preview include my photo?
A: Yes. The preview shows your practice logo, your photo, and the message from you to the patient.

Q: Can I edit while previewing?
A: No. To edit, go back and change the content in your session, then preview again.